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eCommerce Status in Queensland

Project overview

Trade and Investment Queensland (TIQ) and the Department of Agriculture and Fisheries (DAF) surveyed businesses to understand the current state of eCommerce, and the factors limiting its adoption or expansion in Queensland.

Feedback closed on 30 November 2020, and we are now collating the responses. If you would like to discuss eCommerce further with a departmental officer, please contact the Department of Agriculture and Fisheries on 13 25 23.

There has been a steady shift in purchasing of goods and services through the internet, compared to purchasing at physical stores.  This method is known as 'eCommerce'. 

The COVID-19 pandemic has accelerated this shift at an unprecedented rate as customers prefer to order their goods and services, including food and beverages, online for home delivery both in Australia and amongst some of our important trading nations such as Japan, China and South Korea. It is anticipated that retail sales through eCommerce will continue to grow, and it is vital that the marketing of Queensland products keeps pace with the changing consumer purchasing trends.